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Westin Vendome Hotel - Paris, France

A big city hotel that lacked in service


The Westin Paris Vendome - Paris, France: The Westin Paris Vendome is situated right in the heart of Paris, France. World famous attractions like the Tuileries Gardens, Place Vendôme, Place de la Concorde, Louvre Museum and the boutiques of Rue du Faubourg Saint-Honoré are located just minutes away from this hotel. The Avenue Champs des Elysees is just 700 meters away.

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The entrance to the Westin Paris Vendome had an old world charm to it. The lobby had an elegant decor. The plush yet comfortable interiors of this hotel had a distinct Parisian touch to them. The rooms either offered a view of the city or a lovely view of the charming courtyard. Our room had a small yet nice balcony with what I’m sure would be a lovely in the spring, summer and fall. The winter view was rather drab as I’m sure you would imagine.
Our room was a bit small, but since its Paris after all, we were more weren’t expecting much else.

The Westin Vendome also houses a restaurant, bar/lounge, rooftop terrace, health club, spa, concierge and a business center. While le First restaurant offers traditional Brasserie-style cuisine in a chic setting, the Tuileries Bar offers light fare and snacks with cocktails.

Service at the Westin Vendome was far from impressive. There were long lines practically everywhere, right from check in, to check out. We even had to stand in queue to talk to the concierge. Maybe this lack lustre service could be attributed to the tons of guests present at this hotel during our stay. The hotel was big city hotel and it surely looked and felt that way.

Overall, the Westin Vendome is a classic Parisian style hotel situated in a great location. However, the service didn’t even come close to “average”. The only area where the service did well was maintenance support. A heater issue in our room was resolved after a single call. Overall, we give this hotel an Almost Bombastic rating.

What I liked: The superb location

What I didn’t like: The less than average service

Rating: Almost Bombastic

Address and Telephone Number:
The Westin Paris – Vendome
3 Rue De Castiglione, Paris, 75001 France‎
Phone: 1800 102 3346‎

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