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Aria Resort and Casino - Las Vegas, NV

It just could be the best hotel in Vegas!


Aria Hotel and Casino – Las Vegas, NV
Aria Hotel and Casino is the centerpiece of City Center, the heart of the Las Vegas Strip. Aria opened its doors to customers on December 16, 2009.

Aria is situated 3 miles away from McCarran International Airport and the Stratosphere Tower. At 61 stories, this mega resort has a unique architecture wherein corner windows of each of its 4004 rooms offer views of the Las Vegas skyline.

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First Impression/Lobby: We were greeted warmly at our taxi when we arrived at Aria. Our bags were quickly unloaded and we were assured that they would be brought up to our room quickly (which they were).

The hotel lobby was chic and trendy and was not overdone. It felt kind of strange to see such a classy hotel lobby, especially in Las Vegas since most of the large hotels here have huge and overbearing lobbies. The lobby at Aria was simply beautiful.

Reception: Check in was extremely quick unlike other mega hotels in Vegas. We only had to wait a minute before we moved to the counter for checking in.

The Suite: Our Corner Suite was small yet gorgeous. The living room was nicely appointed. The only thing I did not like about this room was that a large screen television was placed on a column that came up along the wall. The work desk was located close to this column and was equipped with high-speed, wireless and wired Internet connections. If you are working at the desk, you might end up hitting your head on the television. The living room had the standard mini bar along with another small refrigerator that you could put your own food and drinks into.

The bedroom had ample storage space. A bedside touch screen controlled the window curtains, the temperature, television, alarm clock and lights. It was a bit complicated to use and more than once I caused our suite to go completely dark. Had we been there longer I would have figured it out, (I’m sure there were some good features to it) but for just a few nights it caused more headache than it was worth. The bathroom featured an air bath whirlpool tub, dual sink vanity and a private water closet.

Another small negative was the placement of the suite, which was at the very end of the hall. If you forgot something and had to go back to your room, there was no such thing as a quick trip back to the room. Other than this, our suite had nice views. Agreed, they were not the best strip views, but they were still good.

Room Service: Apart from being late on one occasion, the room service was phenomenal, right from placing the order to delivery, presentation and set up. The taste and freshness of the food was also over the top.

Housekeeping: The twice daily housekeeping service was perfect except for a small glitch. They forgot that we had requested turndown service after 8:30 (when we were out for dinner). Apart from this small incident, their service was impeccable.

Concierge: The concierge offered great recommendations and good service. They consistently returned our calls as they said they would.

Restaurant: Aria had 16 restaurants and 8 lounges in its premises. The restaurants range from casual to specialty dining. The casual dining outlets are Lemongrass, Skybox Sports Bar and Grill, Café Vettro, Breeze Café, Jean Philippe Patisserie, Sweet Chill and The Roasted Bean. The Buffet offers cuisines from around the world and was featured among the Top 5 Buffets in Las Vegas by Endless Vacation Magazine. The specialty restaurants are Bar Masa for modern Japanese cuisine, Shaboo inside Bar Masa for an Omakase style experience, Sage for some contemporary American cuisine, Julian Serrano for classic Spanish fare, Jean Georges Steakhouse for steak and seafood, Sirio Ristorante for Italian, American Fish for some refined American cuisine and Blossom for Chinese.

Pool/Spa/Activities: The Spa offers a number of services. A total of 62 treatment rooms are available. Hair, nail and makeup services are available at The Salon. The Fitness center features state-of-the-art facilities.

There are three ellipse shaped pools at Aria. Each pool is surrounded by lush landscaping and thick groves of palm trees. Around 50 cabanas are available on request. The Liquid Pool Lounge features two VIP pools, chaise lounges, day beds and cabanas in a secluded area and is accessible only to adults. A 150,000-square feet casino and a convention center are the other attractions.

Check-Out: We reviewed our bill on the TV and it was all right. I am still surprised when this happens, quite often our bills have errors in them. We called for a bellman and he was there within 15 minutes, which was how long they said it would take and they were right. Finally, the actual check out process took mere minutes.

Overall Impression: This is a 4004 room hotel. But it surely does not feel like one of the mega hotels in Vegas. Service was exceptional from start to finish. They really do treat their customers well. Apparently they even treat their employees well because I've never seen such a happy and service oriented group of people.

Aria is a stylish and customer oriented hotel with great service. In fact, the staff had smiles and hellos for us all the time. The prompt follow up from management on the two small issues we had was an added plus. It is easy to say that Aria ranks at the top of our list of luxury hotels in Las Vegas. I have never been this impressed by such a large hotel. Needless to say, this is a place I highly recommend. Aria gets a strong and deserving rating of Bombastic from us.

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